Shipping & Returns
Returns Policy
We accept new, unopened items within 30 days for a refund. Buyer is responsible for return fees; unless the return is a result of our error. In this case, we will provide a return shipping label.
Refunds are issued within 24-48 hours after we receive the returned package.
Restocking fee of 20% is deducted from all returned product.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship most items to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
All orders placed before 3pm CST, M-F, will be shipped same day.
Tracking will be emailed within 24 hours.
Due to the variability of shipping costs, we ask that international customers, please contact us for current shipping costs and to place your order. Please contact us by telephone, 1.901.274.2247, or by using the contact information provided on the home page.